Hire costumes must be returned by Tuesday after weekend at the latest.
2
All late returned costumes will be charged at £5 per day (unless we have discussed and agreed a late return).
3
The deposit on each costume does not always represent the full replacement value of the costume. Customers failing to return the entire costume will be expected to pay the full replacement value of the costume if greater than the deposit.
4
The deposit will be returned in full to all customers returning the costumes on time and in good condition.
5
Deposits will be returned in full if there is minor damage which is repairable (like new zips, mending seams, small holes, etc.)
6
Deposits will be returned in part for missing items like accessories such as glasses, beads, etc. (eg, an outfit returned without a pendant might have £18 from a £20 deposit returned - so £2 charged).
7
Deposits must be cash or cheque with a bankcard, we do not accept credit or debitcards as deposits.
8
All our costumes are washed and in good condition. Our historical costumes are accurate enough for most occasions, however, we try to ensure that they are wearable and comfortable as well as looking good